" Our boiler was showing an error code and shut down. We were able to restart the boiler but this started to happen more often. The problem was reported and Stephen arrived, but with these intermittent faults it didn't happen when he came. Rather than leave it he started to work through what could be wrong and found the gas valve was faulty and replaced it. What made this call out worth the 5 stars was that he didn't stop there he continued and found a further 2 faults and replaced the defective items. "
Anne
County Durham
" Brilliant engineers who were sent out really quickly. Friendly staff in customer services and the engineers were also lovely. Stephen spent a long time working out the problem and managed to solve it. Very determined to fix the boiler. "
Julie
County Durham
" The overall experience was very good. Did the price comparison on the website, chose the boiler, picked a day and that was it. Stephen arrived on the arranged day, was great, all fitted and worked straight away. Was given a briefing on his to use the boiler and all has been good. Couldn't fault the company nor service. Overall a great experience and they did everything professionally. "
Claire
County Durham
" Our boiler was showing an error code and shut down. We were able to restart the boiler but this started to happen more often. The problem was reported and Stephen arrived, but with these intermittent faults it didn't happen when he came. Rather than leave it he started to work through what could be wrong and found the gas valve was faulty and replaced it. What made this call out worth the 5 stars was that he didn't stop there he continued and found a further 2 faults and replaced the defective items. "
Anne
County Durham
" Brilliant engineers who were sent out really quickly. Friendly staff in customer services and the engineers were also lovely. Stephen spent a long time working out the problem and managed to solve it. Very determined to fix the boiler. "
Julie
County Durham
" The overall experience was very good. Did the price comparison on the website, chose the boiler, picked a day and that was it. Stephen arrived on the arranged day, was great, all fitted and worked straight away. Was given a briefing on his to use the boiler and all has been good. Couldn't fault the company nor service. Overall a great experience and they did everything professionally. "
Claire
County Durham
" Our boiler was showing an error code and shut down. We were able to restart the boiler but this started to happen more often. The problem was reported and Stephen arrived, but with these intermittent faults it didn't happen when he came. Rather than leave it he started to work through what could be wrong and found the gas valve was faulty and replaced it. What made this call out worth the 5 stars was that he didn't stop there he continued and found a further 2 faults and replaced the defective items. "
Anne
County Durham